All orders placed before 1:00 pm (Mon – Fri Excluding Bank Holidays) will be dispatched the same day and all orders placed after 1.00 pm will be treated as being placed the following day.

If an order is placed on Friday after 1 pm, it will be shipped out the next business day, i.e. Monday, unless it is a bank holiday.

We currently deliver within the United Kingdom only.

Free Standard Tracked Delivery (2-3 business days from dispatch)

Delivery is expected in 2-3 working days from the date of Dispatch. Your order will be delivered by one of our Courier Partners (Evri, Yodel, or Royal Mail). You must be available at the delivery address to accept your parcel, if you are not available to receive your order, a card should be left for you to collect your parcel at your local depot.

Express Tracked Delivery (1-2 business days from dispatch) £4.49 per order

Delivery is expected in 1-2 working days from the date of Dispatch. Your order will be delivered by one of our Courier Partners (Evri, Yodel, or Royal Mail). If no one is available to receive the parcel, the courier may leave a calling card or provide alternative delivery instructions.

If you have any questions, issues or need assistance with tracking your order, please use the Contact Us link at the top of this page. Alternatively, you can also email us at sales@pacificretail.co.uk. We will respond to your email within 24 hours.