Q: How long does shipping take?

We offer Free, fast and reliable UK-wide delivery:

  • Standard Delivery: 2–3 working days
  • Express Delivery: 1–2 working days (if selected)
Tracking information is provided via email once your order is dispatched.

Q: Do you ship internationally?

Currently, we only deliver within the United Kingdom.

Q: Can I return or exchange an item?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Q: What if my item is damaged or defective?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Q: Can I track my order?

Definitely. As soon as your order is shipped, you'll receive:

  • A dispatch confirmation email
  • A tracking number from our courier partner.
Q: What if I received the wrong item?

If this happens please let us know and we will send the correct item along with a pre-paid postage for the wrong item.

Q: How long can I expect my refund to be processed?

We aim to process refunds as soon as we receive the returns, though it may take up to 7 working days for the refund to appear in your account.

Q: How do I contact customer services?

We offer live support, where you can get instant answers to your questions.